Jellycat - I Know A Monkey
We take care of your satisfaction. We are working hard with all our brands and partners to provide you high quality products that are 100% natural and biological. We believe that we should not compromise your health and your environment!
In the unlikely event you would not be satisfied by our products, do not hesitate to reach us.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.